How Tos and FAQs


Information about using Canvas, SSU's learning management system.

Chat, Cloud Storage

Information about G-Suite Chat, Cloud storage and related services.

Enterprise Applications

Documentation and other resources for MySSU, MyHR, CFS systems, Adobe Sign, and OnBase document imaging.

Computers, Software, Devices

Instructions and resources pertaining to computer hardware, software, printers and other devices.


Information about using FreshService ticketing at SSU.

IT Purchasing Requirements

Information about SSU's procedures for purchasing accessible information and communication technology.

Labs, Tech Classrooms

Instructions, policies and resource links for those who use Computer Labs, Tech Classrooms and conference rooms at SSU.

Networks, WiFi

Articles pertaining to SSU's wired and wireless networks.

Project Management

Information and resources related to the IT Project Management process.


Articles about information security policies and procedures at SSU.

Telephones, Voicemail

Instructions, user guides and other information for using SSU's phone system.

Training Catalog

Academic technology support and resources for faculty, staff and students, provided by the Center for Teaching & Educational Technology.

Universal Access Hub

Instructions, resources and other support to improve the accessibility of course content and campus webpages.


Information about video production and support for video at SSU.

Website Support

Information about building and maintaining websites on and SSU Drupal.