Sonoma State University
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Get IT Help

Get Started, Students

Welcome to SSU!

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Wi-Fi Networks

Sonoma State has a variety of Wi-Fi networks. We recommend using SSU-SECURE. To sign in, use your Seawolf ID and password. For more information about our networks see Networks, Wi-Fi page.

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Online Services

Online Services is SSU's portal to vital applications, services, tools, and information.  You'll find the Login link at the top of most University web pages. MFA is required for access to the Online Services portal for students. Go to the Multi-Factor Authentication (MFA) for Students website for more information. Online Services is where you'll go for links to:

  • Email and Calendar
  • MySSU Student Center
  • Canvas
  • Google Apps (Drive, Docs, Sheets, etc.)
  • Parking Permits
  • Make Payments (Tuition, Housing fees, etc.)
    • Set up Parent/Guardian access to payments  
  • Use a variety of handy tools
Google Apps

Google Workspace (Google Apps)

Google Workplace is available to every student. You can access your Google Apps via Online Services login. You will have access to Docs, Sheets, unlimited cloud storage via Google Drive, and more.

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Email and Calendar

Your email address is in the format of seawolfid@sonoma.edu by default. You can access your email in any web browser by clicking the Email link in Online Services. For more information on setting up your email on your smart device, tablet, or computer, see our How Tos and FAQs page and select Email, Calendar.

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IT Help Desk

The IT Help Desk is in the Seawolf Service Center, Salazar Hall 1000.  At the IT Help Desk, we can assist you with checking out equipment, supporting common applications, malware consultation and removal, campus email accounts, Wi-Fi, and more. We can be reached at helpdesk@sonoma.edu or 707-664-4357.

Canvas

Learning Management System (Canvas)

Depending on your professor, your course portal may be in Canvas. In any LMS, you will be able to submit assignments, view upcoming deadlines, take online tests, and communicate with your professor and other students.

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Computer Labs

SSU provides computer labs for class and student use:. 

Additionally, the Schulz Library has 145 workstations (both Mac and PC) and you can also borrow a laptop. Check the schedules via the room links above before attempting to use a lab. For more information, see our Labs and Tech Classrooms page.

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8. Kivuto

Through a site called Kivuto (login required), you can install certain software for free on your personal computer. For a list of available software, see our Software Downloads for Home Use page.