Multi-Factor Authentication
Setup MFA Contact the help desk to set up MFA.
MFA self-service Change settings of existing MFA access.
Announcements
MySSU and MyHR will be unavailable starting at 4:00 pm on Saturday, October 12 to upgrade to the latest version of PeopleTools. Benefits of this upgrade include access to new features, improved system performance, enhanced security, and compliance with regulations.
We expect both systems and data feeds to be available and fully functioning no later than 8:00 am on Monday, October 14.
If you experience issues after 8:00 am on October 14, please open a PeopleSoft Request ticket and we will review your issue immediately.
The Information Technology Department (IT), under the direction of the Associate Vice President of Information Technology/CIO, is responsible for services related to university-wide infrastructure (network, wireless, and cabling) and information systems (academic affairs, student services, business services, library system, telephone system, voice-mail, Internet, web services, etc.)
Information and communications technologies serve as the basis for influencing how people work, learn, communicate, and do business. Sonoma State University is constantly evaluating and strategizing cost-effective ways to meet the technology expectations and demands of the students and workforce while being mindful of the budget. SSU recognizes the importance that technology plays in the success of our students, faculty, and staff, and is dedicated to continued improvements.
Visit our Support Portal to manage and track your service requests and IT support tickets online.
Need help in person? Visit our Help Desk for walk-up service and immediate assistance.
Call us at 707-664-HELP for direct support over the phone.
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If you'd like to read other testimonials from the campus community, check out our
page.