MySSU Fluid Navigation

Drop-In Live Support Nov. 14-15

Enterprise Applications will be providing live support for Fluid Navigation to students registering for classes. The drop-in support will be available on Monday, November 14th and Tuesday, November 15th between 8:00 am and 4:00 pm. If you are a student needing help navigating the new MySSU layout, join the Enterprise Applications Zoom Room during the support window.

Notes on Initially Logging In and Out

The first time you log into the new Fluid Navigation version of MySSU (on or after October 17th), you may see a pop-up message that starts with "cmsweb.sonoma.edu says....". Also, you may see this page when you log out of MySSU:

Oracle PeopleSoft page with three user fields and a Sign In button

If you see the pop-up message or you see the Oracle PeopleSoft page, you must clear your cache and your cookies. View instructions on clearing your cache.

What is Fluid?

The navigation experience in MySSU is getting a makeover! An update called "Fluid Navigation" is changing the look and feel of the current homepage and menus. Recent Pages, Favorites, and Main Menu will still be available. So will the Student, Faculty, and Advisor centers. They'll just be in a different place. Those of you who use the CFS database will already be familiar with this layout.

Why are we changing?

This is a mandatory update per the CSU Chancellor's Office being implemented on our campus by the Enterprise Applications (EA) team in IT. EA is excited about the potential of the new functionality. The new layout uses "Homepages" to group functional "Tiles." Depending on your role, you will see certain homepages and certain tiles. The homepages and tiles should be tailored to the functions you most often access in MySSU. For example, if you're a staff member who previously attended Sonoma State, you will be able to see a "MySSU Homepage" homepage and a "Student Self Service" homepage. Each homepage has tiles that aim to provide essential functions based on functional area. In total, there are four homepages:

  • MySSU Homepage (targeted towards staff)
  • Faculty Center
  • Advisor Center
  • Student Self Service

What's different?

Fluid navigation does not change pages, navigation paths to pages, or processes within MySSU. It adds a new way of accessing pages in addition to the traditional Main Menu navigation. Traditional Menu Navigation is available via the Compass icon in the far upper right corner: Diagonal line from the lower left to the upper right within a circle with cardinal direction tics in white on a black background. This opens the NavBar. Click on the “Menu” icon to access the Main Menu navigation pages. The "breadcrumb" navigation trail, previously available at the top of pages, will be available at the top of the menu when you use that method of accessing pages.

"Tiles" are a new way of organizing and reaching content in MySSU and beyond. Tiles are links to a list of pages, a single page, or a hyperlink. Tiles can group pages from across any folders in MySSU. They can link directly to a page in MySSU, like the Student Center or Advisor Center. They can also link to an external website, like the Sonoma.edu homepage or the Academic Calendar.

Personalization

You have the option to reorder tiles, reorder homepages, create custom homepages, and customize the Nav Bar. How To's and guidance on best practices will be posted here in the near future. 

In the interim, we advise using these customization features with restraint, as they may pose problems with troubleshooting in the future if an issue arises with your customized settings or layout. 

Known Issues

Related Content

Due to the Fluid Navigation upgrade, and affecting primarily our administrative users, Related Content does not display on pages when you navigate to them using a tile from your homepage.

However, Related Content will display when you reach a page via the NavBar, which you open by clicking the Compass icon in the upper right corner. Once you open the NavBar, you can use Recently Visited, Favorites, or the Menu to navigate to a page with Related Content and use the functionality. The Chancellor's Office has been made aware of this issue, but we do not have a resolution or work-around at this time.

Search

Search results return pages that users do not have the security to access. The Chancellor's Office is working with Oracle (the MySSU platform's parent company) to find a solution to this problem.

Seawolf Scheduler

At this time, when you navigate to the Seawolf Scheduler from Student Self Service > the Enrollment tile, the "Open" button for the Seawolf Scheduler is not working. The working version of the Seawolf Scheduler can be accessed via the Student Center. Click the Student Center tile on the Student Self Service homepage, then use the existing Seawolf Scheduler Link under the Academics heading.

Student Address Information

As a staff member, faculty member, or advisor, you may notice that student address information is blank. This error can be found when you navigate to:

  • The Student Center (Student) > General Information tab through menu navigation via Menu > Campus Community > Student Services Center (Student)
  • The Student Center (Student) > General Information tab page through a link from a homepage tile
  • Advisee > General Info tab through menu navigation via Menu > Self Service > Advisor Center > Advisee Student Center
  • Advisee Student Center through a link from a homepage tile

Student address information can still be located under the Advisee Student Center or Student Center (Student) pages under the "Student Center" tab under the "Personal Information" section:

A fix from Oracle is currently targeted for 4/15/23.

FAQ

How do I alphabetize the Menu?

Click the Compass icon in the far upper right corner: Diagonal line from the lower left to the upper right within a circle with cardinal direction tics in white on a black background.. This will open the NavBar. Click the "Personalize NavBar" icon below the Compass and immediately after the word "NavBar." It looks like a machine gear:
 Close view of NavBar. 
Click "Alphabetical" to turn on alphabetization of the main menu folders and pages.

 Alphabetical Menu Order highlighted.
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How do I add a favorite?

To add a favorite, navigate to the page you want to add. Click the "Actions" menu icon in the upper right - it looks like a vertical ellipsis, three dots stacked on top of one another. This will open a small menu. Click "Add to Favorites." Edit the label if you like in the screen prompt, then click "Add."
Add to Favorites link
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How do I go back?

Fluid Navigation introduces a "Back" button. The button is located in the upper left corner of certain screens. The button label changes based on where "back" is. For instance, if you are in the Student Self Service homepage and you click the "Personal Information" tile, the "back" button text will read "Student Self Service," because clicking the button will take you back to the Student Self Service homepage.

If you stay in the Personal Information tile contents, then use the Menu navigation to go to Menu > Self Service > Campus Personal Information > Addresses, the back button will say the name of the Personal Information tile, because that's the last screen you were looking at.

In general, you have two ways to go "back." You can click the back button to get to the last page, homepage, or tile you were on, or you can click the "Home" button to return to your default homepage.

Back and Home buttons with green labels pointing at them
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How do I log out?

To log out, click the "Actions" menu icon in the upper right - it looks like a vertical ellipsis, three dots stacked on top of one another. This will open a small menu. Click "Sign Out."
The sign out window
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How do I open a new window?

Click the "Actions" menu icon in the upper right - it looks like a vertical ellipsis, three dots stacked on top of one another. This will open a small menu. Click "New Window."

Green highlight around the New Window link in the Action Items menu

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What is a homepage?

A homepage is a workspace. Homepages have collections of tiles. Depending on your role at Sonoma State, you may see different homepages. For instance, if you're an advisor who also has attended or applied to SSU, you would see the "Advisor Center" and "Student Self Service" homepages. There are four homepages in MySSU: Faculty Center, Advisor Center, MySSU Homepage, and Student Self Service. Each one functions to organize a collection of tiles designed for a particular user group.

To switch between homepages, use the drop-down menu in the upper left of your MySSU screen.
 Homepage selector menu
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What is a tile?

A tile is a link on a homepage. It appears as a rectangle with a narrow border. Every tile has a title and a tile image. Clicking on a tile in a homepage does one of three things:

Tile Action Description
Opens a navigation center You will see a MySSU page with a navigation menu on the left side of the screen. You can click through the list of navigation menu items. To return to the homepage, click the name of the homepage in the upper left of your screen or the home icon in the upper right.
Opens a page in MySSU You will see a MySSU page with no navigation menu on the left. To return to the homepage, click the name of the homepage in the upper left of your screen or the home icon in the upper right.
Opens a web page in a new tab Your browser will take you to a new tab and display the target web page. The tab you were on will remain open to MySSU.


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Where are my favorites?

Click the Compass icon in the far upper right corner: Diagonal line from the lower left to the upper right within a circle with cardinal direction tics in white on a black background.. This will open the NavBar. Your Favorites can be accessed by selecting the "Favorites" icon.
 The favorites link
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Where are my Related Content links?

See the "Known Issues" section of this page.

Where are the Main Menu and the breadcrumbs?

  1. Click the Compass icon in the far upper right corner: Diagonal line from the lower left to the upper right within a circle with cardinal direction tics in white on a black background.. This will open the NavBar.
  2. Click the "Menu" icon: Three green bars aligned horizontally to the left. This will open a vertical menu on the right of the screen which has all the Main Menu items you are used to.
  3. Just above the vertical folder menu will be the breadcrumbs section.

Here is a screenshot of all three steps and an example of the breadcrumbs when you navigate to Menu > CSU SA Baseline > CSU Campus Community. Note that the folder you're currently in is in bold at the top of the vertical menu but below the breadcrumbs:
Example of breadcrumbs within the menu within the NavBar
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Where is the Faculty Center?

Any of the tiles from the homepage titled "Faculty Center" will take you to the Faculty Center you're accustomed to.

Where is the Advisor Center?

Any of the tiles from the homepage titled "Advisor Center" will take you to the Advisor Center you're accustomed to.
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Where is the Student Center?

If you are a student, you will find the Student Center has its own tile in the Student Self Service homepage.

If you are and advisor looking to preview the Student Center on a student's behalf, the Advisee Student Center has its own tile on the Advisor Center homepage. You can also use the same menu navigation you have used before.

If you are a staff member looking to preview the Student Center on a student's behalf, use the Campus Community tile on the MySSU Homepage and click the "Student Services Ctr (Student)" link. You can also use the same menu navigation you have used before.
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How can I get help?

For general issues with access to MySSU or navigation, reach out to the IT Help Desk.

For enhancement requests, send an email to enterpriseapps@sonoma.edu.

With Sincerest Thanks

This has been a huge endeavor, taking time and resources from across the campus. Thank you to all these wonderful people and groups who have been indispensable in the development and testing of this project. In no particular order:

  • Project team, Enterprise Applications: Cheryl, Sadie, Koushik

  • Testing and Communications teams, Enterprise Applications: Teresa, Erica, Josh

  • Development team: Eleanor Henderson, Doug Hankins

  • Jestina Casas, IT Services Manager

  • IT Help Desk for support offered to users

  • Vaughn Bellwood, Enterprise Infrastructure Team

  • Drew McQuaid and Casey Kelley, Entrepreneurial Activities - Student Center displays

  • Delfin Vigil, Strategic Communications - official announcements

  • Those who were able to provide feedback (and anyone who participated but didn’t have feedback to share):

    • The Academic Senate

    • Adriana Moreno, Student Accounts and Receivables Accountant

    • Adrianne Price, Scheduling, Enrollment, and Registration Coordinator for the School of Extended and International Education 

    • Amanda Visser, Senior Director in the Office of Accounting & Financial Reporting

    • The Associated Students Senate

    • Brian Orr, Senior Director for Student Financial Services and Tax Compliance

    • Darci Jakushak, Seawolf Service Center

    • Dennis Goss, Academic Affairs Scheduler

    • The Executive Committee

    • Elizabeth O'Brien, Director of the Seawolf Service Center

    • F. Shanon Little,  Director of Financial Aid

    • Giovanni Mejia, Data Analyst in the Office of Institutional Effectiveness

    • Julie Barnes and the School of Science and Technology Staff

    • Kathryn Atwood, Data Analyst in the Office of Institutional Effectiveness

    • Kelly Cambou, Seawolf Service Center

    • The Men’s Basketball Team

    • Natalie Kalogiannis, Director of Admissions

    • Sara Jordan, Administrative Manager for the School of Education

    • The Staff Council

    • Tai Russotti and the School of Arts & Humanities Staff

    • Vanessa Pedro, Data Analyst in the Office of Institutional Effectiveness

    • Veronica Lopez Gonzalez and Stephanie Toves in the Office of the Registrar

  • Barbara Gal, John Laseman, Resty Furuc, Jeff Whitney, Jack Ryan, Rick Radvansky, Matt Ching (and the Tech Services Team), Chancellor’s Office

  • CSU Campus Partners: Eric Sparling from Cal Poly Pomona; Michael Lam from Maritime