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Ticketing System Update
Our new ticketing system is now live. You can access it at help.sonoma.edu/portal

Accounts and Access

To request an account on any Drupal site, submit an Access to Applications, Systems & Tools ticket and select Drupal under access types. A Seawolf ID is required.

Drupal website editors must complete the Drupal Training for Content Editors course on Canvas. This training is required for accessibility compliance and covers general web content guidance. The Web Office provides Drupal-specific support for managing websites and will give you access to the course before enabling your Drupal account.

For Drupal help, submit a support ticket or attend the Web Office’s biweekly Drupal drop-in meetings.