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Ticketing System Update
Our new ticketing system is now live. You can access it at help.sonoma.edu/portal

SSU-SECURE Wi-Fi Access on Chrome OS

  1. At the bottom right of your screen, open the menu by clicking on the Wi-Fi symbol or by simply clicking on the time.
  2. Click on Not Connected and make sure that Wi-Fi is turned on. (Note: If you see your Wi-Fi network name and a signal strength, your Chromebook is already connected to Wi-Fi.)

    Screenshot of the ChromeOS settings menu showing wifi not connected.
  3. Find SSU-SECURE on the list and click on it.

    Screenshot of available wifi networks menu showing wifi is turned on, and SSU Secure is selected.
  4. On the Join Wi-Fi network screen that pops up, enter the following settings:

    • EAP Method: PEAP
    • EAP Phase2 Authentication: MSCHAPv2
    • Server CA Certificate: Default
    • Identity: SSU username
      Note: It may be necessary to enter your username as SSU [email protected]
    • Password: SSU password
    • Domain: solar.sonoma.edu
      Note: Only if requested or available:
    • Domain suffix match: sonoma.edu
      Note: Only if requested or available:
    • Anonymous Identity: Leave blank
      Note: If any value is present, remove it.
    Screenshot of wifi connection settings for SSU Secure.
  5. Click Connect. You should now be connected to SSU-SECURE!

    If you are having any issues connecting to SSU-SECURE or if your Chromebook says you are connected, but you do not have internet access, try forgetting the SSU-SECURE network.

  6. Click on the time or Wi-Fi Symbol, then click on SSU-SECURE.

    Screenshot of the ChromeOS settings menu, showing the wifi & system time button selected as well as SSU Secure selected.
  7. Click SSU-SECURE again to select the network.

    Screenshot of available wifi networks menu, with SSU Secure connected.
  8. Click on the Forget button. Repeat steps 1-5 above to reconnect.

    Screenshot of the SSU Secure settings menu with the "Forget" button selected.