Contact Us

Help Desk & Reception
IT Lobby, Schulz 1000

Semester Hours:

Monday - Friday 8:00 am - 5:00 pm

Summer and Intersession Hours:

Monday - Friday 8:00 am - 5:00 pm

Phone: (707) 664-HELP (664-4357) 
Emailhelpdesk@sonoma.edu
Zoom: Online Drop-in Consultation

Help Desk In-person Visit Process:

  1. Contact the Help Desk via phone, email, or the Online Drop-in Consultation link above.
  2. We will schedule an appointment with a technician and you will receive an email confirmation.
  3. Submit a Short-Term, On-Campus Visit Request on the Working on Campus website.
  4. Await confirmation that your visit has been approved by your manager and Risk Management and Safety Services.
  5. Once you have confirmation, you can visit the Help Desk at the scheduled time and a technician will meet you at the IT Lobby.

Problems on IT's website?

Contact barbara.moore@sonoma.edu.